Check & Creidit Card fraud is a serious offense, if you are attempting to use a stolen or unauthorized check or credit Card, do not attempt said activity at our site. Control measures have been initiated to protect All American Tobacco from this sort of illegal behavior and you will be reported to the proper authorities.

Your Privacy is Important to Us! All American Tobacco does not release nor sell, any personal information to any organization what so ever. This includes state agencies, tax departments or any financial reporting agencies. All American Tobacco values its customer’s privacy.

• You may place orders by our 24 hours, 7 days a week online or by fax (716) 945-3098. Or if you prefer you can call our toll free telephone number (800) 503-3288 Mon-Thu: 8am to 7pm, Friday: 8am to 5pm and Saturday: 10am to 5pm (Eastern Time). We have Check by phone and Mail Order Payment option available.  Please call for details.
• Payment options:

          American Express             (online, fax or by phone)
          Check                                (online, fax or by phone)
          Money Order                     (by mail-in only)
          COD – cash on delivery    (by phone only)

• New customers with Money Order payment will receive immediate processing.  However, if payment is made larger than $200 with check by phone or mailed check l, there will be a 7 business days hold for the check to clear with the bank.
• Hassle Free Repeat Program service is available at no extra charge.
• We also ship COD with an additional fee (Cash On Delivery).

• CANCELLED ORDERS WILL BE SUBJECT TO A .50CENT PER CARTON RESTOCK FEE
• A $ 30 fee is applied to all returned check payments. Additional fee will be applied when account is turned over to the collection's agency.

Because we are a Native American enterprise in New York state, and all transactions are consummated on the Allegany Indian Reservation, we do not collect sales tax. Nor do we report tax or customer information to any government agency or other entity. Any applicable state or local tax is the sole responsibility of the consumer to report.

Manufacturer's carton coupons are no longer accepted.  Due to already deep discounted pricing from the Indian Reservation.  Manufacturers are not honoring the coupons from us.

All American Tobacco is dedicated to serving our customers to their satisfaction. We look forward to establishing a long lasting relationship with our customers.  You may place orders online or by fax 24/7.  Or if you prefer you can call our toll free telephone number. (800) 503-3288 Mon-Thu: 8am to 7pm, Friday: 8am to 5pm and Saturday: 10am to 5pm (Eastern Time). We also accept orders by mail. We provide the most competitive pricing of all brands.  We guarantee the freshness of all products. We invite your feedback. Please email our customer service department info@allamericantobacco.com regarding your shopping experience with allamericantobacco.com

Prices are subject to change without notice.

All AmericanTobacco.com ships Priority via (USPS) United States Postal Service. We do not ship to APO and FPO addresses.

• No outside of U.S. shipments at the present time.
• To qualify for FREE Shipping, you must order a minimum of 45 cartons from zone 1, 2 & 3.  Other zones (defined by USPS) has additional shipping charges.
• The chart below apply only to zone 1, 2 & 3.

• Additional shipping rates for zones 4, 5, 6, 7 & 8 (zoned by USPS) apply accordingly.                              

               Zone 4           additional 15 cents/carton
               Zone 5 & 6     additional 50 cents/carton
               Zone 7 & 8     additional 75 cents/carton

• We also ship COD with an additional fee (Cash On Delivery).

• Most orders will ship 2 to 7 days of placement, depending on product availability and customer payment option.  New customers with Money Order payment will receive immediate processing.  However, if payment is larger than $200 made with check by phone or mailed check, there will be a 7 business days hold for the check to clear with the bank.
• Please allow 3-7 business days for delivery once it’s shipped PRIORITY via USPS.

All American Tobacco will not be held responsible for lost packages shipped with tracking numbers.  Insurance can be purchased based on the $ amount.

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